At J Mason Associates we place great emphasis on customer satisfaction. To this end we have introduced a project feedback procedure to enable us to continually monitor and improve the level of service we offer. We are pleased to say the feedback we recieve is positive and below are a few examples of the comments our customers have been kind enough to supply:
Fab, friendly service. always professional with good advice keeping in mind our requirements. Would definitely recommend! Thankyou!
Mr & Mrs Dudley, Old Penkridge Road, Cannock
We were very happy with the service we received from J. Mason Associates; the plans were exactly as we had imagined but had been unable to put to paper ourselves.
Mr & Mrs Lawless in relation to 95 Cannock Road, Heath Hayes.
We were extremely pleased with the service provided and with the final outcome of our extension.
Mr & Mrs Greenwood, 5 Buttercup Close, Huntington
I found J. Mason Associates to be very professional in everything that needed to be done. John was also extremely patient with me over the difficult decision whether to proceed with the works or not. I would definately recommend him and would not hesitate to utilise his services on any future projects.
Jacqueline Livesey - Jack Livesey Ltd
J. Mason Associates continue to be our Architect of choice providing a convenient, accessible, professional service at a competitive rate.
Nick Laight, Central & Country Developments
We were very happy with the advice we received on our planning approval, which resulted in a successful outcome. We would be happy to recommend J. Mason Associates to anyone.
Mr & Mrs Meredith, Berkley Close, Perton.
We were very pleased with the service and the advice that we received from J. Mason Associates Domestic Extensions. It made the whole process of our building works a lot more stress-free.
Mr & Mrs Hadley, 18 Fishley Close, Bloxwich.
The service we received was excellent. John was extremely helpful and came up with useful alternative schemes. The drawings provided were superb. We would have no hesitation in recommending J. Mason Associates Ltd.
Mr G Hemer, 131 Rising Brook, Stafford.
J. Mason Associates provided a great service throughout the project, from initial
feasibility through to working drawings. I would highly recommend their services.
Mr. A. Evans - Andaine Venture Capital 1 - Solihull
I would like to thank John and Jonathan of J. Mason Associates for their vision and
expertise in the creation of our beautiful Georgian home. I look forward to working with them on future projects.
Mr. Amos Casey - Casey Construction
A big thank you to John Mason for 'going the extra mile'. No matter how trivial my
queries were, he would always be happy to assist me - A very professional service.
Ms. S. Stanley - BC1 Gym, Walford Works, Cannock.
J. Mason Associates have been pro-active in maximising the plot whilst keeping planners and conservation happy.
Mr. L. Wordley - Sprintoval Ltd.
J. Mason Associates took a poorly designed project inherited from a previous architect to deliver a workable and profitable scheme - a job well done.
Mr. L. Wordley - Sprintoval Ltd., Wolverhampton.
Very happy with overall service provided and being kept informed at all stages of progress. Would not have any problems recommending J. Mason Associates or using again in the future.
Mr T. Woods - Uxbridge Motel, Hednesford.
An excellent, professional and friendly service from J. Mason Associates throughout our dealings with all staff at the Company.
Mr & Mrs Parkes, Gorsey Lane, Cannock.
J. Mason Associates were very friendly and courteous throughout the whole build project. They were professional and contactable when needed. Their input gave me the assurance I could go ahead with the project. I would highly recommend them.
Dr. P. Sangha - Birchwood Dental Practice, Gt. Wyrley.
We were very pleased from the start of the extension and delighted with the end result
Mr & Mrs Hewitt - Sharon Way, Hednesford
Exceptional service - always responsive to questions and new projects. Whatever size of development J. Mason Associates Ltd should be involved.
Mr. T. Baden, Rexall Chemist, Wolverhampton.
We chose J. Mason Associates because they were able to respond rapidly to complex planning issues on a number of inter-related schemes. Their help throughout, was invaluable.
Mr M. Ellse - Chase Adacemy, Cannock
John Mason Associates will always be my first choice for Architectural services, both at home, to friends and neighbours, and in the many community regeneration projects I become involved with. Many people have commented to me that the design is so good that it looks like it has always been there!
Mr R. Stokes, Haling House, Penkridge
Extremely pleased with the standard of work and service that has been shown to us. Would highly recommend this company to others.
Mr & Mrs Brown, Old Croft House, Market Drayton
From making our first phone call to your company, right through to preparing building regulations, we have received an efficient, professional, and friendly service from everyone at J. Mason Associates.
Mr & Mrs Swinnerton, Laburnham House, Haughton
A really great firm to deal with, helpful, efficient, fair charges, loads of flair, and above all an attitude that has left many organisations, and that is 'our clients are important to us'.
Mr Roger Edwards, Church Farm, Ranton
The Team at J Mason Associates took the time to understand our needs and guided us through the whole process. Having never undertaken a building project the team explained everything and were very helpful.
Mr & Mrs Smith, Church Road, Shareshill
Very pleasantly surprised that someone answered the phone when I rang - thought that was a thing of the past. Doubly surprised by an informed response - Thank you
Mr. Bond, Woodlands Avenue, Walsall
An efficient and professional service producing quality plans. Looking forward to seeing our design as a final product.
Mr & Mrs Thomas, Dartmouth Avenue, Cannock
I am delighted to confirm that every aspect of work undertaken by J. Mason Associates has been carried out with the utmost care and professionalism. It has been a delight to have worked with J. Mason Associates - Well Done.
Mr. N. McKay, Spring Farm, Bradley
We found J. Mason Associates to be very helpful and gave us support throughout the project.
Sky View Loft Conversions in relation to The Lawns, Rolleston
After a successful project we can highly recommend J. Mason Associates, and we will be using them again in the future.
Mr H Malinowski & Miss A Strilla, High Street, Cheslyn Hay
We have been very impressed with the service John Mason has provided. He took our initial idea and produced a design that met ours and the planner's requirements, gaining planning and party wall agreements. John was ever helpful with coming up with solutions and explaining the process. We are very pleased with the end result; our house now fits our lifestyle/needs.
Dr. Phillips & Mrs Helen Hulme, Church Way, Rugeley
With over 4 year's experience of working with J. Mason Associates we have always found them to be professional, committed to customer service, and will always go that extra mile to provide a high standard of quality.
William Tyler - Director - William Tyler Developments
Working with John and his team has been a thoroughly enjoyable experience, his competence and expertise made the process easy. We would recommend John to any of our family and friends.
Gary & Sara Pitt, Sweetbriar Way, Cannock
A truly professional architect practice where customer service was of the highest quality on all projects we have undertaken with them.
Manjit Gill - Director - Globe Properties
Drawings generated by J Mason Associates are probably the most detailed we have presented to us, and they leave the builder with no alternative but to price fairly and accurately. This is why we absolutely recommend J Mason Associates for their ability to listen and guide their clients through the minefield of building, and support them all the way through the building process, not just getting the plans through.
John Williams - Charmford Homes Ltd
From the outset, excellent service, lots of creative ideas and always just a phone call away - Highly recommended!
Mr. J. Lowndes, Slitting Mill, Rugeley
Highly competent and experienced business that provides us with an excellent service to agreed timescales, cost and quality. We would have no hesitation in working with them again in the future.
Dennis Friel - Director - Friel Homes Ltd
As a sole trader working as a Community Regeneration Consultant, I have known John Mason for some seven years. His practice provides an excellent service, sympathetic to the Client with solutions that are practical and affordable, and responds to requests for action quickly. I have no difficutly in recommending J. Mason Associates to others both inside and outside of my particular sphere of operations.
Robert Stokes - Owner - Robert Stokes Associates
Excellent business, and I would not hesitate to use them
Rob Rafferty - Director - Freshspace/Igloo Homes Ltd